Apple tv 4k keeps crashing. Sep 16, 2025 · Apple rolled out tvOS 26 on September 15, 2025, bringing a slick redesign, smarter memory management, and new features like personalized profiles, AirPlay upgrades, karaoke mode, and improved HDMI passthrough. I was recommended to purchase the Apple TV 4k by Apple support. Nothing happens and then it will sometimes flash back on and then stop again. The app opens, I can select which account, and then when the P+ Home Screen starts to load the app closes. Unless you want to use HomePods for TV sources other than Apple TV, you should connect the Apple TV to a different high bandwidth HDMI port. Using google chromecast. You might have to change your HDMI input to something like “Enhanced” in tv settings. Try these Apple TV troubleshooting tips to get out of trouble in the unlikely event you encounter problems with the Apple set-top box. YouTube crashing randomly on Apple TV 4K (5th Gen) For the last week or so, YouTube will occasionally crash to the Apple TV home screen in the middle of watching a video. I tried deleting the app and reinstalling it and the next day it crashed again. Rebooting should also solve any internet lagging issues. Why are apps crashing on Apple TV 4KApp crashes on Apple TV 4K typically stem from a variety of software-related issues. I have tried 2 days to watch Apple TV and this continues to happen. They either crash upon opening or even after I press play after having paused a show. 3 my Apple TV 4K crashes about 1-2 times per hour. Jun 23, 2024 · Why my Apple TV 4K keeps crashing? Do not fret. We have Apple TV Software 6. Disney, Amazon, Paramount, Hulu, Max, BritBox for reference. This post will show you the best 5 solutions to fix this issue with simple steps. I do custom workouts with ERG mode and it keeps crashing, nothing crazy just regular intervals, it didn’t do that before but for a month it keeps happening, I use my apple tv for a lot of things and it works perfectly fine, just with Zwift, I close down all the other apps too when using Zwift but that doesn’t help, factory reset does nothing… Happens to me as well, and I’m in the conditions for it: Apple TV 4K Gen 1, using the YouTube app on the latest tvOS. After a lot of real tests (with my Apple TV 4K, Samsung & LG TVs) and going through practical solutions shared by other users on tech forums, I’ve found out how to stop your Apple TV from flickering. If it was one app I’d say that particular app needs an update, but it’s all the ones I’ve used. I’ve done all the troubleshooting recommended by support. Leaving the app and re-entering still gives the grey screen as does shutting down the Apple TV and restarting it. 1 and Resolution 720p. The HDMI cable I purchased is from Apple. I had connected my Apple TV to the 5G as well knowing they need to be on the same network, but what I didn’t catch was the iPad auto defaulted to the 2G every time I left and came A few times every hour my Apple TV spontaneously reboots. It freezes and then crashes the Apple TV which after a few seconds of white screen goes back to the main menu. I remove power from the unit to do a cold boot. Apr 29, 2025 · Our comprehensive troubleshooting guide covers all the most common Apple TV problems with easy-to-follow tips and tricks. I have high speed internet service and have no problem with my internet service. Recently noticed over the last few days the YouTube app on the Apple tv is randomly crashing while watching a video. Other services such as Netflix, Disney and Amazon prime all run ok without any issues. But those other tv's are running on the amazon fire tv cube. The problem is that other than the phones, all the rest of my household products are Microsoft or Roku for the tvs. Then the screen goes blank. . 5. 3. ) Apple TV 4K keeps crashing Our Apple TV was crashing a lot when Dolby Vision was turned on in 11. It started about 3 weeks ago out of no where. Apple TV keeps disconnecting Our Apple TV keeps freezing and crashing, then the remote on our phones cannot find the tv. After we updated our Apple TV to iOS 16. If your Apple TV keeps crashing or is otherwise acting glitchy, restarting the Apple TV is always a good first step. You’ll just need to restart your Apple TV, use a different HDMI cable, check your remote, or factory reset your device. Have reset and tried all the audio settings suggested to change. Just bought Apple TV 4K. Not all features and content are available in all countries or regions or on all Apple TV hardware models. Do you have trouble with the YouTube TV app on the Apple TV 4K crashing randomly? Does it seem like no matter what you do, it will suddenly just stop playing and close? You are not alone, and YouTube TV has confirmed they are aware of the issue and are working on a fix but still no timeline on when that fix will happen. It does not display any errors. Very happy with the Apple Box, but for some reason it keeps cutting out. However, our AppleTV 4K doesn’t crash, and neither does the Apple TV+ app. eARC will work as a regular HDMI port too, so it’s more about options and optimization. It's not the app itself, because I have the youtube tv app on two other tv's. (I have another Apple TV 4K running with same setup that does not have the same problem. YouTube App Keeps Crashing on Apple TV I'm having occasional issues with the YouTube app on an Apple TV 4K. If your Apple TV freezes only during the playback, it means your TV has a weak wireless network signal. You can see the steps in the articles below: Reset or restore This smart software is capable of repairing almost all different tvOS issues on Apple TV 4K, HD, 3rd and 2nd generation, including Apple TV won't update, Amazon Prime not working on Apple TV, Apple TV keeps crashing, etc. We thought it might be a problem with the update, but it's still happening after we updated to 16. The app is so buggy, its constantly crashes on both devices. 2 My Apple TV top box will randomly crash and go into a restart when playing music, and so far on two occasions done the same when browsing the main menu. 6, it's still crashing. EVERY time we watch a program on the Apple TV+ app via AppleTV 4K, our LG tv crashes. Generally the app works fine but occasionally it crashes leaving a grey screen. Just started doing this today. Do the apple stores handle Apple TV? I’ve tried to do everything I can think of on my own. It’s infuriating! Since updating to TV Os 16. I have deleted and reinstalled the app multiple times, restarted my ATV and the combination of both. The YouTube app now crashes regularly when switching to a new video, etc. Entertainment Streaming Streaming Devices Apple TV 4K could get its long-awaited refresh this year: What we know so far News By Scott Younker published January 2, 2026 Coming "soon" Youtube app crashing on Apple TV 4k. Apple TV app keeps crashing Everything that I try to watch on Apple TV gets 10 minutes into the program and then goes off with a statement saying can’t load content. I am using the latest OS. Check internet connection. I have a 64 GB Apple TV 4K and a new 65” LG 4K TV and my Apple TV is constantly crashing. It happens while I use the app Twitchy (I almost only use the ATV for that purpose) but the app never crashed before. After another few seconds it all comes back and returns to I recently got a 2022 Apple TV 4K and hooked it up to the tv. My older iPad and Apple TV had to use 2G, but my new ones could use the faster 5G. I have the app running most of the day, and the kick-to-home-screen happens three times four times a day. Spectrum WiFi has 2 settings on my router, 2G and 5G. Now, with 11. Unfortunately the Roku tv's aren't the models that support the Apple TV app. As with most electronics, restarting the Apple TV will likely fix any minimal issues it’s having. The screen will go black for about a second, then carry on as normal. Simple troubleshooting steps often resolve freezing problems quickly. Within the first three minutes of playing any program, the tv completely turns off by itself (we cannot manually power it on or off), waits 5-10 seconds and then restarts itself. 1. I have just purchased an Apple TV 4k but my slideshows constantly crash after showing approx 10 photos. The most common culprit is a bug wit My app crashes constantly. Any suggestions? Apple TV app crashing I have the Apple TV apple on my Google Chromecast with Google TV and also my LG TV. Not being able to use your Apple TV because it keeps freezing can be really annoying, especially when you’ve paid a hefty amount of money for it. The Apple TV now has the same issues on Netflix (locking up for a few seconds then returning me to the Apple TV home page. And it's not once in a great while. They are connected via a 4K HDMI cable. I have an Apple TV 4K that I just bought recently and connected to my LG 70UP76. There Relocate And Reconnect Wi-Fi Network You need to connect your Apple TV to a strong Wi-Fi to watch HD videos. It plays from YouTube without any problem but crashes when playing content from Netflix, Apple TV app, etc. Apple TV keeps crashing NON-STOP!!! We use Apple TV for all our TV watching in all rooms. 2 and problem persists. WiFi is working as everything else works besides the two TVs (bedroom and living room. This resets it back to factory settings and removes all data from it. Hoping I can get some help with this issue. The Apple TV is set to 5G. My TV is a Sony Bravia 4K from 2015. ) have unplugged and plugged back in and it does not help. Screen goes black and no audio, comes back alive after 10-15 seconds. Learn how to reset your device, troubleshoot connectivity issues, Apr 23, 2025 · To fix a freezing Apple TV, start by restarting the device, checking your internet connection, and updating the software. 2. Seems to… Hey jbigelow4, We see your Apple TV 4K is unexpectedly powering off. But, I’m sure that, with the help of this article, you’ll be able to unfreeze your s Try disabling HDR by setting Apple TV to 4K SDR and turn off Match Dynamic Range. If your Apple TV 4K or Apple TV HD isn't working, won't turn on, or shows a black screen Check your HDMI setup, video resolution, HDMI switch or AV receiver setup, dynamic range a frame rate matching settings, and your power supply. app crash on my apple tv 4K (3rd gen) My youtube tv app keeps crashing, it just started doing this about month or two ago. I’m completely at a loss? Hulu live crashing to Home Screen Hulu Live TV keeps crashing to the home screen on all my devices, regardless of the device. Sometimes it won't happen YouTube is a video streaming service that allows you to watch videos, subscribe to channels, and create your own videos. This is not the same as resetting your Apple TV, which we’ll go over later. For almost a week now, an issue has been leading to YouTube and YouTube TV apps crashing on Apple TV devices for many. 1 the device randomly crashes and restarts. Whenever I try to rewind or fast forward it inevitably crashes. It actually crashes the Apple TV completely because all of my thread based smart lighting which uses the Apple TV as border router also stops working…. You can access YouTube on a variety of devices, including your Apple TV. Apple TV app crashes when trying to play anything I don't use the Apple TV app much on my MacBook Air, but around the end of 2021, I used it to keep up with new episodes of Amphibia, and it worked just fine. Any ideas? Apple TV App keeps crashing on PC I recently purchased the iphone 11 and received a year of apple TV plus with the new phone. Apple TV 4K keeps crashing to home screen Hey guys, for like 2 or 3 days my Apple TV 4K has been regularly crashing to the home screen for seemingly no reason. How to Fix It When Your Apple TV Keeps Turning Off Try the following fixes, in order, to try to get your Apple TV working properly again. Here's how to get YouTube on Apple TV: Apple TV constantly crashing & restarting Anyone else having issues with their Apple TV that crashes on and off? Since the last update to TVOS 15. Apple TV shouldn’t be restarting, unless some uses the Restart key combination on a remote. The crash always occurs at the exact same spot within each movie. and when i try to reset i get also error messages. It's November 26th, 2024 and along with the power menu that keeps popping up multiple times after interacting with the Apple TV. We bought them at separate times, but they are the same model. In fact, this is my second Apple TV, I’ve already had this device replaced by Apple Support. Does the screen black out temporarily, or does the device actually reboot with a flashing status light for ~20 seconds? The eARC port on the TV is supposed to connect to an external audio system, if present. In this article we will share 5 ways to solve this problem. Homescreen keeps freezing and i can play 3 songs and then the Apple Music app crashes. Given the steps you've taken, we'd recommend at this point resetting the device. Apple TV 4K Keeps Cutting Out. I’ve done all of the troubleshooting recommended by support, including a hard reset of the Apple TV, making sure that it was updated, and matching content. I have restarted my MacBook multiple times as well as force quit and reopened the app but it is still crashing every time I try to watch an episode. ? The last update destroyed my Apple TV. We have to unplug it and plug it back in (sometimes a couple times) in order to get it to turn on again. I also tried swapping the cable and rebooting my Apple TV a few times. Now on 16. Up to 4K HDR AirPlay for mirroring, photos, and video out to Apple TV (2nd generation or later) or AirPlay‑enabled smart TV Video mirroring and video out support: Up to 4K HDR through native DisplayPort output over USB‑C or USB‑C Digital AV Adapter (model A2119; adapter sold separately) 19 Is anybody else experiencing the youtube app crashing while watching videos? Using 4K gen4 looks like a recent update went through on 22nd March, since then it crashes approximately every. In such cases, you can boost the connection by relocating your router. Nov 25, 2021 · I recently upgraded to a new 65” LG 4K TV and my Apple TV is constantly crashing. I have also experienced it on the More4 app and Chanel 5 app. Every time I click on the episode I wish to watch, the entire Apple TV app crashes. If Apple TV 4K still doesn’t respond after restarting, see Reset Apple TV 4K. All systems are up to date. Nothing helps. The last time I used the app was early December 2021. Apple TV 4K Keeps Cutting Out - How Do I Fix This? Just bought Apple TV 4K. This happens randomly. The sound will first go out but the video continues for a few seconds. But like every major update, some users are running into issues. 15 votes, 12 comments. Sometimes it won't happen My Apple4K keeps crashing and needs to be power cycled in order to get it to work. Do not hesitate to have a try. The problem that Apple TV keeps restarting itself can be easily fixed. Every time I open Paramount+ on my AppleTV 4k (latest gen) is crashes. Apple tv 4k slideshow keeps crashing I have two 3rd generation Apple TV's but since the IOS11 update they won't play videos I have recorded on my iPhone 7 or Gopro. Why do all the apps on my Apple TV 4K box keep crashing? It’s updated, so that’s not it. After that, set the Apple TV back up, sign back into your Apple ID and your cable provider, and set it back up. Have I missed something? Apple TV 4k streaming video keeps starting and stopping I've been having an issue lately where I start playing a video from a streaming service that will go for about 2 or 3 seconds and then the screen goes black. My internet connection is fiber at 500 Mbps, and I’ve tried all the basic troubleshooting steps, including updating the app, the Apple TV, deleting the app and reinstalling it, power cycling the Apple TV and modem/router. On certain 4k titles, all of which are direct disc rips, Plex will crash to the home screen on Apple TV. I have the latest generation of the Apple TV 4K and I'm using the latest update of tvos 18. My apple TV 4K is restarting frequently while opening apps I have tried resetting and all such methods but my Apple TV 4K keeps on restarting while opening any app such as YouTube or Netflix. I’ve done a complete reset and reinstall. The screen goes black and the apple logo show up and then the normal screen appears. yq1ub, w8oj, velo, yreei, d4av, str6, qhrur, d7z9ct, hmwcrl, z4eo2,